IT’S OUR MISSION TO BUILD LONG-LASTING,
MUTUALLY BENEFICIAL RELATIONSHIPS.
IUA currently employs around 150 people, all skilled in their own area of expertise within our IT, Customer Experience, HR, Finance, Administration, Claims and Financial Reporting teams.
To ensure employee retention we hire people who have a “fit” with our values, culture and skills requirements. Our new team members are properly introduced and oriented within IUA upon joining.
We create clarity around our company and our employee performance goals, providing regular feedback to support personal development and our culture of continuous improvement. We use “best practice” reward principles and practices to ensure our people are paid a fair, market related package. The physical and emotional well-being of our people is important to us; regular “wellness” interventions ensure this. We also recognise our people for the contribution they make at IUA, through both informal and formal recognition awards programmes.